Returns & Exchanges
At Keans Claremorris, we want you to be fully satisfied with your purchase. If you are not completely happy, you can return your items within 28 days of receipt for a refund or exchange, provided they are in their original condition and packaging.
Return Process
- 1.Initiate a Return
Contact our customer service team or visit our online returns portal with your order number and email address to request a return authorization.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags are attached and including a copy of your original delivery note inside the parcel.
- 3.Ship the Item
Affix the provided return label to your package and drop it off at your nearest authorized postal point or courier location.
- 4.Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.
