Frequently Asked Questions
Everything you need to know about shopping at Keans Claremorris.
What are your delivery options and costs?
We offer nationwide shipping across Ireland. Standard delivery typically takes 3-5 business days, and we provide free shipping on orders over a specified threshold as detailed during checkout.
What is your return policy?
We accept returns within 14 days of receipt, provided the items are in their original condition and packaging. Please contact our customer service team to initiate a return or visit us in-store at Claremorris.
Can I Click & Collect my order?
Yes, we offer a convenient Click & Collect service. Simply select the 'Collect in Store' option at checkout, and we will notify you via email as soon as your order is ready for pickup at our Claremorris location.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard. We also support secure online payments via PayPal and digital wallets for a seamless shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website where you can monitor your delivery's progress.
Are all items shown online available in-store?
While we strive to keep our online inventory synced with our physical store, stock levels can fluctuate. If you are looking for a specific item, feel free to call our Claremorris shop to verify availability before visiting.